First, back up your system before upgrading. If in the end, you have lost data – there are proven ways to return them. Windows Update 10 October 2018 Update (build 17763, version 1809) mysteriously deletes user profiles along with all their data on the computer after installation. Dozens of complaints, hundreds of gigabytes of lost personal and work files and complete uncertainty – the situation is now.
Today, October 6, Microsoft launched an internal investigation and temporarily suspended the distribution of Windows on October 10, 2018 Update for all users, but has not yet told the victims how to fix the problem. The recommendation of the company is not to install Windows 10 October 2018 Update in any case, even on its own through the installation media.
Despite the fact that no one knows the reason for deleting files, they can be restored. The edition of Treshboks on the basis of reviews of some foreign editions has prepared the corresponding instructions.
How not to delete files before installation
Step 1: Type “Change Group Policy” in the search and open the Local Group Policy Editor utility on demand.
Step 2: In the left pane, go to the node “Computer Configuration” → “Administrative Templates” → “System” → “User Profiles”.
Step 3: In the right pane, select the “Delete user profiles after system restart after a specified number of days” policy option.
Step 4: Make sure it is set to Not Set or Disabled.
How to recover deleted files after installation
Step 1: Download the free Recuva utility from the official CCleaner website and install it on your computer.
Step 2: Run the Recuva utility and select the disk where the deleted files were stored.
Step 3: Click on the “Analysis” button and wait for the scan results.
Step 4: Check the files you want to restore in the list and click on the “Restore” button in the lower right corner
Please note that in the case of Recuva it is imperative to use the utility before rolling back the update. If you have already tried to roll back in an attempt to recover deleted files, then, most likely, they are overwritten and now you just can not do it.
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The above methods have been tested by several users, however, they do not guarantee for one hundred percent that you will recover deleted files. If you have not yet installed Windows 10 October 2018 Update, then we recommend making a backup copy of the entire operating system in advance.
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